'Best Business Practices'
What You and Einstein Have in Common that Will Set You Apart
Posted by Melissa Galt.
All of us have obstacles to overcome. Some are smaller than others, but each of us has them. Every morning I am reminded of these obstacles by a dear friend who is fight esophageal cancer. His caringbridge posts are often the first thing I read. Despite his obstacles, he is remarkably upbeat and a beacon [...]
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3 Mistakes to Avoid Being a Marketing Meathead
Posted by Melissa Galt.
I know sometimes my alliterative tendencies go to far, but I couldn’t resist this title. I couldn’t resist because I actually dated a guy a couple of years ago who repeatedly referred to himself as a meathead. Really? This was mismarketing to me. Mismarketing is exactly what it sounds like, you are missing the mark [...]
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5 Fast & Fun Ways to Stay Top Of Mind with Your Customers
Posted by Melissa Galt.
In this day and age of multimedia channels, social networks, email inundation and smart phones, it can be darned near impossible to stay in front of your customer. They are as overwhelmed as you are. So how can you ensure that you stay top of mind and claim the “mindshare” that will make a difference? [...]
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The Surefire Formula for Failure . . . Is This You?
Posted by Melissa Galt.
Do you remember the classic crooner Frank Sinatra? I ask only because in today’s high tech, warp speed world, classics come and go almost as quickly as a new trend or fad. Sinatra had, among his many hits, a song title “I Did It My Way.” And I realized the other day that has been [...]
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3 Must Haves for a Happy Customer Experience in Every Business
Posted by Melissa Galt.
With my recent extensive and intensive experience with Apple, I am more qualified than usual to share with you three BASICS you must have to create and sustain a happy customer experience. Face facts, it isn’t enough to sell your product or services, you have to ensure that your sale is satisfying and leaves your [...]
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Stop Stroking Your Ego, Start Growing Your Bottom Line
Posted by Melissa Galt.
This is slick. Maybe you’ve seen it before, but I hadn’t. Now we are being sent awards of complete irrelevance. I’m a professional speaker on social media, relationship marketing, and strategic business growth. I also speak on life design and success architecture. While I do coach and consult with business owners on marketing, customer service, [...]
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The Irrelevance of Social Media: Chasing Nothing
Posted by Melissa Galt.
A couple of week’s ago I got a long awaited invitation to pinterest. (Oh and if you’ve no clue what that is, it is a social media network devoted solely to sharing images, sans text.) I say long awaited because when I first discovered the site through creative colleagues, it informed me I needed an [...]
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Marketing Strategies: How to Win in Business (and Life) Without Really Trying
Posted by Melissa Galt.
In just about any kind of business, you start first by telling your friends about it, asking them to spread the word. You reach out to fellow business owners and share the news of your launch. This is all called word-of-mouth. What you might not realize is that this is exactly what social marketing is [...]
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Touch My Senses, Get Your Sale: Retail Strategies for Success
Posted by Melissa Galt.
Recently I was scouting for furniture and checked out two big box retailers. Both have great looking furniture, both are well crafted. One was clearly higher priced than the other, though not necessarily a better value, they did give a better experience. Here’s why . . . they touched all of my senses. You read [...]
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Marketing Strategies: Where Everybody Knows Your Name
Posted by Melissa Galt.
What is the sweetest sound you can hear? Your name. That’s right, it’s personal and real and in today’s age of communication overload, used far too little. Think about it, you don’t often use someone’s name in a text message, almost never in a Tweet, only if you are tagging them in a Facebook update, [...]
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