Fulfillment Policy
Physical Product Fulfillment (BOOKS)
Refund or replacement available in case of lost or damaged shipment and evidence of same. Otherwise all sales are final.
Digital Product Fulfillment (Coaching, Events & Digital Products)
Coaching & Digital Products are final sale; binding agreements are signed and in place. Digital products are delivered in full at the time of sale, and therefore cannot be refunded as the buyer has the full benefit of the product immediately.
Events are cancellable if 60 day or more notice is provided. If not, we strive to be flexible and provide a seat for same fee at future event. Otherwise all sales are final and non-refundable.
Privacy Policy & Terms of Use
The following Privacy Policy & Terms of Use governs the online information collection practices of Melissa Galt, Inc d/b/a “MelissaGalt.com” (“we” or “us”). Specifically, it outlines the types of information that we gather about you while you are using this website (the “Site”), and the ways in which we use this information. This Privacy Policy, including our children’s privacy statement, does not apply to any information you may provide to us or that we may collect offline and/or through other means (for example, at a live event, via telephone, or through the mail).
Please read this Privacy Policy & Terms of Use carefully. Because the Web is an evolving medium, we may need to change our Policy at some point in the future, in which case we’ll post the changes to this Policy on this website and update the Effective Date of the policy to reflect the date of the changes.
HOW WE COLLECT AND USE INFORMATION
We may collect and store personal or other information that you voluntarily supply to us online while using the Site (e.g., while on the Site or in responding via email to a feature provided on the Site). MelissaGalt.com only contacts individuals who specifically request that we do so or in the event that they have signed up to receive our free newsletters or have purchased one of our products. MelissaGalt.com collects personally identifying information from our users during online registration and online purchasing. Generally, this information includes name and e-mail address for registration to receive our free newsletters and name, postal address, and credit card information when purchasing our products. All of this information is provided to us by you.
We also collect and store information that is generated automatically as you navigate online through the Site. For example, we may collect information about your computer’s connection to the Internet, which allows us, among other things, to improve the delivery of our web pages to you and to measure traffic on the Site. We also may use a standard feature found in browser software called a “cookie” to enhance your experience with the Site. Cookies are small files that your web browser places on your hard drive for record-keeping purposes. By showing how and when visitors use the Site, cookies help us deliver advertisements, identify how many unique users visit us, and track user trends and patterns. They also prevent you from having to re-enter your preferences on certain areas of the Site where you may have entered preference information before. The Site also may use web beacons (single-pixel graphic files also known as “transparent GIFs”) to access cookies and to count users who visit the Site or open HTML-formatted email messages.
We use the information we collect from you while you are using the Site in a variety of ways, including using the information to customize features and advertising that appear on the Site. We also may provide your information to third parties, such as service providers, contractors, and advertisers, for a variety of purposes. Unless you inform us in accordance with the process described below, we reserve the right to use, and to disclose to third parties, all of the information collected from and about you while you are using the Site in any way and for any purpose, such as to enable us or a third party to provide you with information about products and services. If you do not wish your information to be used for these purposes, you must send a letter to the Online Privacy Coordinator whose address is listed at the end of this Policy requesting to be taken off any lists of information that may be used for these purposes or that may be given or sold to third-parties.
The privacy of our members, advertisers and visitors is important to us and we protect your privacy and anonymity by adhering to the following policies:
1. MelissaGalt.com will not release, distribute or sell your personal information to any individual or entity without your explicit permission or request.
2. MelissaGalt.com marketing partners have separate privacy and data collection practices that may be different or less protective than ours. MelissaGalt.com disclaims any responsibility or liability for our marketing partners independent information handling policies and we recommend you are careful and responsible when providing personal information while interacting with any third party while online.
3. While MelissaGalt.com is committed to protecting your privacy, we cannot guarantee the privacy of information transmitted over the Internet and therefore you do so at your own risk.
4. Be aware that we may occasionally release information about our visitors when release is appropriate to comply with law or to protect the rights, property or safety of users of the Site or the public.
5. Please also note that as our business grows, we may buy or sell various assets. In the unlikely event that we sell some or all of our assets, or one or more of our websites is acquired by another MelissaGalt.com, information about our users may be among the transferred assets.
ANTI-SPAMMING POLICY
1. MelissaGalt.com subscribes to the principle of “permission marketing,” which means that we will not send electronic notification to anyone unless they have been referred to us by a member in good standing or have explicitly requested the information.
2. MelissaGalt.com does not intentionally or knowingly distribute, condone or encourage spamming practices. We only work with vendors who have validated opt-in lists. Furthermore we request that all our clients respect and adhere to this Anti-spamming Policy and strictly conform to all State and Federal “Spam Legislation”.
3. MelissaGalt.com provides recipients with the opportunity to unsubscribe or opt-out with a single click.
4. MelissaGalt.com requires that all of our marketing partners contractually agree to use their best effort to ensure that any MelissaGalt.com related correspondence result in a positive e-mail experience for all recipients.
To report any incident of spamming by one of our Advertising Partners, click here or go to http://www.spamwarden.com/ReportSpam.php3
Children’s Privacy Statement
This children’s privacy statement explains our practices with respect to the online collection and use of personal information from children under the age of thirteen, and provides important information regarding their rights under federal law with respect to such information.
• This Site is not directed to children under the age of thirteen and we do NOT knowingly collect personally identifiable information from children under the age of thirteen as part of the Site. We screen users who wish to provide personal information in order to prevent users under the age of thirteen from providing such information. If we become aware that we have inadvertently received personally identifiable information from a user under the age of thirteen as part of the Site, we will delete such information from our records. If we change our practices in the future, we will obtain prior, verifiable parental consent before collecting any personally identifiable information from children under the age of thirteen as part of the Site.
• Because we do not collect any personally identifiable information from children under the age of thirteen as part of the Site, we also do NOT knowingly distribute such information to third parties.
• We do NOT knowingly allow children under the age of thirteen to publicly post or otherwise distribute personally identifiable contact information through the Site.
• Because we do not collect any personally identifiable information from children under the age of thirteen as part of the Site, we do NOT condition the participation of a child under thirteen in the Site’s online activities on providing personally identifiable information.
SATISFACTION GUARANTEE
We want you to be happy!