The Power of One: How to Make Social Easy on Facebook

Posted by in Best Business Practices, Facebook Marketing, Marketing Strategies, Social Media Marketing

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When you are getting started on Facebook for your business,(yes, there are still many folks who aren’t on board) one of the most challenging tendencies to overcome is acting as if you are speaking to a group or population. Using words like “everyone” “you all” “anyone” is very impersonal and ineffective.

Facebook, Social Networking, Social Media, Relationship Marketing, Social Media Speaker, Facebook Trainer,  Facebook for Executives, Motivational Speaker You will get more engagement when your Facebook updates (conversations) are directed at just one person, your customer or client. And, the key is to know that customer really well. That means you’ve done your homework and know your market. So let’s take a look at what you might want to know (and if this is a friend, you’d know this and a lot more!)

1. Is your market male or female?
2. Is your market married? Single? Divorced?Does your market have children? If so, how many? How old are they?
3. What level of education does your market have? High School? College? Graduate School?
4. Is your market business owners? Career executives? Stay at home moms?
5. Where did your market take their last vacation?
6. What does your market do for fun? (Golf? Knit? Garden? Cook? Entertain? Restore cars? Remodel homes?)
7. Where does your market live, geographically? (When you are brick and mortar this is regional and limited. When you are online this is often global.)
8. Does your market eat fast food or five star?
9. What is your market’s lifestyle?

The more in depth you go, the more targeted you will be in your communications and the more relevant you’ll become. For example, if you are sharing updates about living the single life and your market is stay at home moms, you are missing the boat. Your message must match your market and be personally social.

That means that instead of “Hey everyone, what do you think of this room design?”

You’d post “Love this romantic bedroom, click like if it’s your fave too!”

Oh and use your conversational language. This is nothing more than a written conversation. It isn’t an email, an article, or a paper. Don’t be too formal, do use good grammar, but you can relax your spelling to include how you sound. Words like “right backatcha” aren’t proper grammar but work in “written social” conversation.

Facebook, Social Networking, Social Media, Relationship Marketing, Social Media Speaker, Facebook Trainer,  Facebook for Executives, Motivational Speaker, Facebook Marketing Tips, Facebook for Business Notice in the revised post, I’ve added a clear call to action. These days we are all over run with to do lists, so to beat overwhelm, we are eager for someone to tell us what they want us to do. Tell your “likes” (Facebook Fans) specifically what you want them to do. Train them to interact with your posts. This training is preliminary to getting them to buy.

Go on now and check out your own business page on Facebook. Look at your updates, notice if they have first person appeal or you sound like you are broadcasting to a population. Make the shifts necessary to go one on one.

Hey, as always, I want your COMMENTS below! What has worked for you on Facebook? What hasn’t? How well do you know your market?

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10 Responses - Join the Discussion!

  1. Dan
    Twitter:

    Hi,

    Recently published a website and looking to add social media to my site to help promote it. You have an awesome site here to help me with that goal thanks!

    Reply to this comment
  2. Melissa, thanks for the reminder to know and speak personally to our target market.

    Question. Do you recommend that a business have more than one FB page? One for each major target market?

    Thanks!

    Reply to this comment
    • Melissa Galt

      Hey Shirley,

      That is a great question. Based on the time commitment to maintain even one page well, I’d recommend only one. I’m betting your target markets have enough in common with each other that you can interact in a way that covers all bases.

      Hugs, Melissa

      Reply to this comment
  3. Good afternoon Melissa!

    How timely is this post – I’ve just decided the most important thing I must do now is revisit who I think my target audience might be and your hints are most helpful.

    I don’t have a facebook account, but guess it has to come next on my ‘to do’ list if I’m going to get the full monty and make the most of my marketing!

    Thanks,
    L
    Linda recently posted..Schlosserstrasse – Styrian road of medieval grandeurMy Profile

    Reply to this comment
    • Melissa Galt

      Linda,

      Ah yes, that is the 800 ton gorilla in the room. Unless your market isn’t on Facebook, and that would be rare, you do want to create a presence and engagement.

      Hugs, Melissa

      Reply to this comment
  4. Yvonne A Jones

    Hi Melissa,

    I thoroughly enjoyed the tips in your post about the importance of speaking to just one person in our message to encourage engagement and interaction.

    What I found interesting is how specific your questions are re identifying our ideal clients. I did a presentation to a women’s group and talked about the importance of identifying your ideal client although you serve others. One lady got up right after that and said with authority? Defiance? “well, everybody is my ideal client because I can serve everyone from children to adults.” So to really apply the points you made about Facebook, I can see how well that ties in with wrapping our minds around the importance of identifying our ideal clients.

    Reply to this comment
    • Melissa Galt

      Yvonne,

      That lady suffers a common misconception and is serving a poverty population instead of a profitable target. You were spot on!

      Hugs, Melissa

      Reply to this comment
  5. Yitz Finch`
    Twitter:

    Just download the “39 Questions”; will report back after finishing the exercise!

    Reply to this comment

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