The Keys To Good Service

Yes, it is easy, do what you say you will. But surprisingly this is rarely the case. I don’t know about you, but I find all too often vendors and providers don’t do what they say they will. Recent experience getting quotes for replacement windows has been frustrating to put it mildly. Before getting quotes,…

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Building Your Business

As discussed in the last issue, it is vital to ask, ask, ask to find the best and most appropriate resources and service providers to ensure your business success. But, getting the resources and providers is only half the equation, it is building the relationships that really matters now. How do you create a long…

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Seek And You Shall Find!

For the first five years following college and armed with a degree in hospitality management, I was a Purchasing Agent in hotels, including Opryland Hotel, Callaway Gardens, and Grand Hotel on Mackinac Island. If you ate it, drank it, wrote with it, or slept on it, I bought it! Research was critical, and I’ve always…

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