Archive for June 2013
Customer Service Fails: Are You Taking a Bite Out of Your Business?
The other day I was at a local neighborhood vegetarian cafe. It is owned and operated by my former caterer. His food has always been great, but customer service sometimes questionable. For example, there was the last party he catered for me, food was divine, mouth watering bite-size appetizers including such delicious morsels as brie…
Read More10 Winning Ways to Boost Credibility and Attract More Clients
Credibility is your key ingredient to enhancing business relationships and knowing how to boost credibility simply and powerfully will transform your profitability. One of the greatest aspects of the Social Age we are in is that there are so many simple ways for people to find out about you, to sample your expertise, to experience…
Read MoreShortcuts to Success: 3 Simple Ways to Make More Sales
Now, there are those who will argue with me that there are no shortcuts to success. I disagree and I can prove that there are. When I was traveling recently from Providence, RI to Atlanta, GA, I had a first class ticket. Usually that means there is an expedited security line for me to use,…
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