The topic we will discuss in today’s episode might come as a bit of a surprise. When you are listening here with me, you are used to getting a heavy dose of strategic inspiration, motivation, and momentum. And I know that talking about firing a client may seem like a bit of a downer. But the fact of the matter is that you need to be in charge of your business at all times, and that means when a client goes rogue, becomes abusive, or goes from being a great fit to being a poor fit, you have the right to fire them.
It is never an easy decision to make when you are considering firing a client. You will need to make sure you have all of your ducks in a row, that you have thought through your options and are not making decisions in the heat of the moment, and that you and your business are protected. However, I have experience in navigating these situations and I am here to help guide you through the process. I want you to be working with clients that you genuinely enjoy and look forward to hearing from, not ones that bring you and your team down.
In today’s episode, I want to share some of the most common reasons that you may want to make the tough call to fire a client. We will also look at circumstances when it is in your best interest not to fire a client as well as how to go about the firing process. So before you find yourself sacrificing your peace of mind to make a project work for someone not willing to work with your terms, listen in to today’s episode for some practical solutions.
In this episode, you will hear:
- The most common reasons for firing a client
- How to navigate the process of discontinuing your work with a client
- The best ways to ensure you and your team are protected when working with clients
- Reasons you may want to hold off on making the decision to fire
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Supporting Resources:
- When you’re ready to take your design practice to the next level, explore your expert coaching and training options with Melissa Galt.
- Follow me on Instagram, Facebook, and LinkedIn @MelissaGalt and TikTok @MelissaGaltBusinessCoach
