The Aladdin Factor, A Primer on Asking
This is one of my all time favorite listens (sure you can read the book, but who has time!) The link here is for Nightingale-Conant, The Aladdin Factor. You can certainly go to www.amazon.com and find it also. I found this life changing! I read this several years ago and have been ASKING ever since. I use this in business and personally, whether it is for an upgrade at a hotel, a better interest rate on a credit card, a restaurant of my choosing, a larger fee, or more business. IT WORKS!