3 Real Reasons Your Business Is NOT All About Your Clients

I got an email from a client recently, bemoaning a client she had who was arguing over fee and suggesting her agreement wasn’t clear. My client was very upset and worried that her client would speak poorly of her and damage her reputation. She wanted to know what to do. Never Allow Your Clients to…

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10 Ways to Build Client Trust & Stay In Touch

The fastest way to build client trust in today’s high tech world is by being in touch. It’s ironic that in the age of endless channels of communication it is challenging to be remembered as meaningful and valuable. So how do you stand out? The key is to craft a touch campaign that is consistent…

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