Success Habits
Small Business Success: 7 Essential Steps to Finishing What You Start
Success can only happen when you finish what you start. When you look at the landscape of your business and don’t see the success you envisioned, it is because you failed to finish what you started. I know you may want to say, but Melissa, it’s because of where I live, or it’s because I…
Irresistible Customer Service: They Do It With Two Hands, Do You?
I’ve got a confession. I’ve developed a very bad habit lately. It’s called Pinkberry, do you know it? I was originally a fan of Yogli Mogli (if I didn’t explain these are frozen yogurt outlets, you’d think I had some strange disease, lol.) The trouble is that I’ve become allergic to a lot of food,…
Grow Your Business by Having Fun: Lessons from an Athlete
A friend sent me the awesome video here last week. She called it mind blowing! Actually it is business growing. . . Jason Brown, the extraordinary skater featured in this video, excels not just technically but because he is absolutely captivating to watch and he engages his audience entirely. Let’s take a look specifically at…
Small Business Development: 5 Key Questions to Experience Business Naked (not what you think)
Despite technological advances, business today is still, and will always be, about person to person, and relationships. Whether you are connecting by voice to voice, face to face, or keyboard to keyboard, it’s about building trusted relationships that allow your business to deliver the goods and services your clients count on. While being authentic and…
Blogging Checklist: What to Do Before You Write Content, Before You Post Content
Speaking with a client the other day, I was caught off guard when he proudly stated that he’d completed a dozen blog posts to launch his blog, and had sent them off to his VA for posting late night. Waaaiiiitt!! There is so much more to this than just writing and posting. Where is the…
Relationship Building: It’s a Small World After All
What are the odds that you’ll meet and do business with the man now married to the woman who bought your former house seven years ago, and you never met her at the time? You could have knocked me over with a feather when I did exactly that this week. We’d spoken by phone prior…
Take Action: 3 Steps to Ditching the Drama and Finding Your Sunny Side
A problem is simply a label you have applied to something in your life. I am fond of correcting that word choice into “a solution waiting to happen.” In actuality, a problem is only created by the way you frame any given situation or event. When I was younger, I had a lot of problems…
Grow Your Business: 3 Tricky Tips to Learn More for Less
Last week, I attended a LIVE 3 DAY FREE EVENT, Ready for the Stage, hosted by Suzanne Evans. Now, I’d seen at least five emails for the event, but didn’t heed the invitation until my colleague and friend, video presentation expert, Ruth Sherman, told me she was going to be in Atlanta and invited me…
5 Questions to Uncover Your “Boutique” Brand Advantage: The Keys to a Business You Love
I’m about to turn everything you know about business upside down. You’ve been taught that to make more, you’ve got to serve more clients, you have to climb on an endless treadmill of more, more, more. Stop. The marketing strategy I’m sharing here is the key to making more money with fewer better clients in…