5 Steps to Handling Unhappy Customers

Recently I got one of those many emails promising me a peek at my credit score. Well it had been over a year and I was curious as it is always a good idea to keep tabs, so I filled out the necessary information. I know, I know, when they asked for my credit card…

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Find Your Focus . . . Motivation to Move You Forward

The world is coming at us faster and faster. There are increasing demands on our time and our attention. It is essential to find your focus in order to get anything done. You cannot do it all, none of us can. So think carefully about what you most want to get done and what the…

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How to Avoid Failure Every Time . . .

Recently, I had lunch with a dear friend of mine. It was a gorgeous sunny day, though still brisk with Spring on the way, but not yet here. We decided to stroll the neighborhood boutiques following a delicious bite to eat. It was a Monday, so not many other folks were out (hey there are…

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