MELISSA Galt
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The #1 Critical Component to Success in Every Business: Do You Have It?
Wars are won or lost based on this. Relationships will bloom or fade based on this. Your business will succeed or fail based on this. It is one simple concept that is all too often forgotten and when it is, your failure is guaranteed. It’s called FOLLOW UP. It isn’t in your client’s best interest…
When Policies Prevent Profits: Are You Stalling Your Success?
This is a lesson in how your policies and procedures may be preventing your profitability. Read closely not as a business owner but instead as a customer or client. Too often we get caught up in our operations, and forget that we are in business to serve our customer and clients. We must see it…
Get Over Yourself to Get On With Your Life: Stop Your Storytelling Sabotage
Do you find yourself stopping your life because of the stories you’ve lived? You know what I mean . . . I was abused as a child. My mother loved my sister better (really she did.) I’ve always had allergies, asthma, bad knees (you name it, you claim it) I’m not athletic. I can’t ski…
Get More Done in Less Time: Taming S.T.U.F.F.
Are you ready to get more done? Here’s a loaded question for you. Do you know where your work day time is going? I don’t mean the big chunks that is usually easy for you to track. I mean all the five, fifteen, and thirty minute pieces that seem to get gobbled up by “stuff.”…
Is One Bad Attitude to Blame for Spoiling a Bunch of Your Bottomline?
A few months ago I was working on a design project that involved coordinating a lot of subcontractors, working with multiple suppliers, and juggling a lot of different hats and responsibilities all at one time. It is something I love to do and the only way I can make it work is to have the…
Stuff You Need to Know to Succeed: Let Them See You Sweat
Don’t hide all of your magic. I know, I know, it bucks all conventional wisdom and it is tough to change old habits (at least for me), but I’ve learned that it is vital to let your clients and customers see at least a bit of what you do so they understand your true value.…
Stuff You Need to Know to Succeed: How to Get Your Email Opened
It’s all in your subject line; it really is. You can craft the most wonderful email but the reality is that if you don’t have a killer subject line (that’s the part that your reader will see BEFORE they open your mail) then it is likely that you won’t get opened. Oh and don’t be…
Are you more focused on conflict or cash?
Don’t Sugar Coat This was a valuable lesson to be reminded of. I let go of a service provider on a project recently due to unsatisfactory performance and unreasonable rates. I erred in that I only let them know it was unreasonable rates, I didn’t want to belabor the dissatisfaction with their performance. When I’d…
Stuff You Need to Know to Succeed: It’s Simple, It’s Not Easy
Have you ever noticed that most of the “stuff” they try to sell us here on the information super highway, on television, and at the big box retailers has the tag “easy” attached to it? In fact most everything I see has “quick and easy” attached to it. Whether it’s about getting rich (never quick…

Marketing Luxury Design: Attracting Affluent Clients
The Design Trade’s One-of-a-Kind Guide to Working with the Best

the language
of success
Your One-Of-A-Kind Guide To Greater Confidence and More Success