Business Success
Mindset Mastery: Do You Want to Be Safe or Successful?
Have you ever been in a networking meeting and after speaking with just a handful of attendees, you felt like yelling “stop being so small,play a bigger game!” (Oops, is that just me?) It happened just the other day . . . It was frustrating because I was in a room filled with wildly well-educated…
How to Get Everything You Want Faster Than You Thought Possible, Really!
Do you know that every house I’ve ever wanted, and I’ve owned four, I’ve gotten because I believed they were mine before they actually were. I know that may sound totally crazy, and it’s entirely true. In each case, I visualized how I would live in the house, what it would be like to entertain…
Small Business Success: 7 Essential Steps to Finishing What You Start
Success can only happen when you finish what you start. When you look at the landscape of your business and don’t see the success you envisioned, it is because you failed to finish what you started. I know you may want to say, but Melissa, it’s because of where I live, or it’s because I…
Irresistible Customer Service: They Do It With Two Hands, Do You?
I’ve got a confession. I’ve developed a very bad habit lately. It’s called Pinkberry, do you know it? I was originally a fan of Yogli Mogli (if I didn’t explain these are frozen yogurt outlets, you’d think I had some strange disease, lol.) The trouble is that I’ve become allergic to a lot of food,…
Grow Your Business by Having Fun: Lessons from an Athlete
A friend sent me the awesome video here last week. She called it mind blowing! Actually it is business growing. . . Jason Brown, the extraordinary skater featured in this video, excels not just technically but because he is absolutely captivating to watch and he engages his audience entirely. Let’s take a look specifically at…
5 Questions to Uncover Your “Boutique” Brand Advantage: The Keys to a Business You Love
I’m about to turn everything you know about business upside down. You’ve been taught that to make more, you’ve got to serve more clients, you have to climb on an endless treadmill of more, more, more. Stop. The marketing strategy I’m sharing here is the key to making more money with fewer better clients in…
Stop Making Excuses, Start Making Money: You Are Enough!
I see and hear of this happening all too often. Whether you are a new business owner or have been in your business for a few years, you may be stalled out because you have set up roadblocks to making money. In fact, you are struggling with the misconception that you have to have “certain”…
Customer Service Fails: Are You Taking a Bite Out of Your Business?
The other day I was at a local neighborhood vegetarian cafe. It is owned and operated by my former caterer. His food has always been great, but customer service sometimes questionable. For example, there was the last party he catered for me, food was divine, mouth watering bite-size appetizers including such delicious morsels as brie…
Shortcuts to Success: 3 Simple Ways to Make More Sales
Now, there are those who will argue with me that there are no shortcuts to success. I disagree and I can prove that there are. When I was traveling recently from Providence, RI to Atlanta, GA, I had a first class ticket. Usually that means there is an expedited security line for me to use,…