Social Media Marketing

Small Business Marketing: What to Do When You Don’t Know What to Do

One of the things I’ve noticed is that when I’m in conversation with a female business owner, the questions and challenges that come up are often the same. “Melissa, I know I need to do video, but I don’t know how to use youtube.” “Melissa, I’ve got a VA doing my Facebook and Twitter because…

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Blogging Checklist: What to Do Before You Write Content, Before You Post Content

Speaking with a client the other day, I was caught off guard when he proudly stated that he’d completed a dozen blog posts to launch his blog, and had sent them off to his VA for posting late night. Waaaiiiitt!! There is so much more to this than just writing and posting. Where is the…

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Networking Tips: 3 Wickedly Simple Ways to Red Carpet Ready Your Conversations

One of the toughest things about networking is knowing what to say. And I don’t mean the usual “blah, blah, blah” about your business. I mean being both interested and interesting so that you’ll be remembered beyond your tagline. (You do have a tagline, don’t you?)  This is about being a good conversationalist. It means…

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5 Fast & Fun Ways to Stay Top Of Mind with Your Customers

In this day and age of multimedia channels, social networks, email inundation and smart phones, it can be darned near impossible to stay in front of your customer. They are as overwhelmed as you are. So how can you ensure that you stay top of mind and claim the “mindshare” that will make a difference?…

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Stop Stroking Your Ego, Start Growing Your Bottom Line

This is slick. Maybe you’ve seen it before, but I hadn’t. Now we are being sent awards of complete irrelevance. I’m a professional speaker on social media, relationship marketing, and strategic business growth. I also speak on life design and success architecture.  While I do coach and consult with business owners on marketing, customer service,…

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The Irrelevance of Social Media: Chasing Nothing

A couple of week’s ago I got a long awaited invitation to pinterest. (Oh and if you’ve no clue what that is, it is a social media network devoted solely to sharing images, sans text.) I say long awaited because when I first discovered the site through creative colleagues, it informed me I needed an…

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Marketing Strategies: Where Everybody Knows Your Name

What is the sweetest sound you can hear? Your name. That’s right, it’s personal and real and in today’s age of communication overload, used far too little. Think about it, you don’t often use someone’s name in a text message, almost never in a Tweet, only if you are tagging them in a Facebook update,…

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5 Rules of Marketing You Must Know Now

Recently I visited a series of Designer Showhouses.  The point of these showhouses is threefold: To sell the house. To sell the designer. To sell the furnishings, accents, accessories, lamps and more. In this case, the marketing company that put this together did their level best NOT to sell anything! It was truly one of…

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The Handicap of Hiring Others to Do Your Social Media

While this sounds like a no-brainer idea to many small business owners and even big business owners, hiring someone else, like a marketing firm, to interact in social media for you isn’t necessarily a very good idea. The reality is that people do business with people. A brand is only as good as the people…

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