Got some awesome lessons in customer service during a recent stay at The Hotel Palomar in Chicago. First I should say that I am a sucker for modern luxury hotels, however with a business degree in … [Read more...] about Marketing Strategies for Small Business: How to Win Customers and Influence Clients
Facebook Marketing
Facebook Netiquette: Are You Hanging Up on Your Customers?
I've always struggled with the idea that you have to camp on Facebook. The statistics all show that over 50% of users climb on once a day at least for twenty plus minutes. In a world where 30 seconds … [Read more...] about Facebook Netiquette: Are You Hanging Up on Your Customers?
The Power of One: How to Make Social Easy on Facebook
When you are getting started on Facebook for your business,(yes, there are still many folks who aren't on board) one of the most challenging tendencies to overcome is acting as if you are speaking to … [Read more...] about The Power of One: How to Make Social Easy on Facebook
5 Really Great Reasons NOT to Join Another Group: Networking Success Tips
Did you drink the Koolaid? Are you convinced that just by having a group logo or name attached to your online profile on Linkedin or Facebook that you are somehow more desirable. Do you believe this … [Read more...] about 5 Really Great Reasons NOT to Join Another Group: Networking Success Tips
5 Tips to Create a Network of Value: It’s Not How Many, It’s How Hot They Are!
Five plus years into online networking I am continually amazed by the apparent randomness with which most people go about building their networks. Answer the following questions and you'll see what … [Read more...] about 5 Tips to Create a Network of Value: It’s Not How Many, It’s How Hot They Are!
5 Ways to Tell a True Friend on Facebook (vs. the Not-So-True Kind)
Well if you read my recent post about dumping 50K followers on Twitter, it won't surprise you that at the same time, I purged my Facebook Profile of over 2500 not-so-true friends. You see, originally, … [Read more...] about 5 Ways to Tell a True Friend on Facebook (vs. the Not-So-True Kind)
Facebook Profile Changes: 5 Reasons You Want to Do It!
I admit it, I'm not as huge a fan of Facebook as many of my colleagues and goodness knows many around the globe. They are in continual change, never really out of beta testing, they just don't call it … [Read more...] about Facebook Profile Changes: 5 Reasons You Want to Do It!
Facebook Changes; You LIKE Me, You Really Do!
Facebook is once again going through growing pains, this time it is all about ditching "fans" and instead going to a "like" button. Since we are already used to "liking" posts it seems a natural fit … [Read more...] about Facebook Changes; You LIKE Me, You Really Do!
Social Network Knowhow: Keeping It Clean (on Facebook)
Facebook always feels a bit challenging to me. Their rules are published nowhere you can find easily and most are pretty indecipherable. Often you won't know you've broken one, until you get slapped. … [Read more...] about Social Network Knowhow: Keeping It Clean (on Facebook)
